SBL consider quality as an integral part of our business. Our quality policy states that “We at S AI BPO SERVICES LTD, is committed o satisfy our customers consistently by continuous supply of world class BPO services with optimized turn around time (TAT) . This will be achieved by
Becoming a leader in the BPO industry by providing the highest standards in every project we undertake. We strive for continual improvements in the productivity, quality and turn around time by constantly upgrading our systems, skills and resources.
Constant training to our staff to become a self motivated hard working professional and empower them with the latest process techniques to exceed the customer expectaion of quality on an ongoing basis and to compete them globally. Extensive application of statistical techniques for process improvement and cost reduction on continual basis. Committed to meet the requirements and continually improve the effectiveness of the quality management system”.